May Product Updates: Our Latest Update on Momos Customer Marketing

91% of consumers choose brands with tailored offers. Yet most marketing tools struggle to deliver true personalization at scale, especially across 10 or 1,000 locations. That's why our latest update on Customer Marketing is designed specifically for multi-location brands to execute personalized marketing effortlessly while seamlessly tracking campaign goals and measuring real impact.

Clear Attribution, Proven Results

Momos Customer Marketing solution connects directly to your existing customer data sources—first-party digital orders, loyalty platforms, reservation systems, and existing customer databases. Define any event, like purchases, loyalty signups, or survey submissions, as measurable campaign goals. Track email and SMS opens, clicks, and conversions over customizable periods (default is 7 days), attributing specific customer actions directly to your marketing efforts. Built-in ROI dashboards prove the value of your campaigns without manual calculations.

Simpler Setup, Faster Launches

Simplify your outbound marketing with our seamless campaign builder. Goals, segments, creative assets, and email or SMS templates are fully integrated into one intuitive workflow. Automatically capture events like page views, form fills, and logins for immediate segmentation. Trigger outbound messages based on customer actions, and attach multiple goals per campaign to measure effectiveness across channels. 

Smarter Segments, Higher Engagement

Instantly generate precise, high-performing customer segments. Momos AI translates plain-language queries like "customers who reserved a table in the last 14 days" or "loyalty customers with declining satisfaction scores" into actionable segments.

Organized Assets, Effortless Creativity

Automatically organize, name, and tag your creative assets, making branded images effortlessly searchable. Drag-and-drop and filter assets easily to build your branded image library. 

Consistent Templates, Quick Creation

Our updated MJML-based email editor ensures consistent, email-safe templates across all email clients. Power users can directly edit MJML or JSON code for instant customization. Quickly duplicate any template or instantly generate fully branded, ready-to-use templates with our AI Copilot Donnie, simplifying and accelerating your campaign launches.

Real-Time Feedback, Immediate Action

Momos Customer Marketing solution integrates survey data, providing real-time insights into how different customer segments feel. Monitor satisfaction trends at the segment level, quickly identifying potential churn risks or opportunities to improve loyalty engagement. Respond proactively with personalized offers and messaging tailored precisely to customer sentiment.

Clearer Insights, Better Decisions

We help you easily visualize how your customer data is distributed across loyalty, reservations, first-party orders, and existing databases. Track growth trends and opt-out rates clearly, enabling smarter decisions on segmentation strategies and campaign tactics.

Our latest enhancements bring deeper insights, streamlined workflows, and measurable results to your customer marketing.

AI for Your Customers at Every Location

Momos Customer Marketing solution, powered by AI Copilot, boosts revenue and drives repeat visits. Book a demo today and see it in action.

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